CallGauge. See exactly what your phone room is costing you — and fix the one thing next.
CallGauge is a multi-tenant, multi-trade SaaS for home-services shops (HVAC, plumbing, electrical, roofing, and more). One screen shows how the phone room is performing — answer rate, booking rate, high-value-job conversion — and turns missed calls into a dollar figure for revenue at risk. A live triage tool scores each inbound call for high-value likelihood and routes it to the best-fit technician in under a second, with full transparency on why. Per-CSR and per-tech scorecards flag exactly who to coach. Built on Next.js and Cloudflare Workers with per-firm row-level data isolation.
Highlights
- Revenue at Risk: every missed call quantified, with the annualized number and the top-quartile upside
- Live Call Triage: idempotent high-value scoring + best-fit tech match, with a 'why this score' panel
- Dynamic plain-English briefing that reads your real numbers and names the one thing to fix next
- Per-CSR and per-tech coaching scorecards with industry-benchmark standing bands
- Multi-trade via data-only industry profiles; per-firm white-label branding; tokenized call webhook
Screenshots
How to use CallGauge
Open the live demo: sign in with demo@callgauge.app / CallGaugeDemo!2026 — a fully seeded HVAC shop.
Read the Scorecard briefing strip and the Revenue-at-Risk callout.
Open Live Call Triage and click 'Try a sample call' to watch a call get scored and matched.
Check CSR and Tech Performance to see who to praise and who to coach.
Ready for your own shop? Sign up, pick your trade, and you're live in two minutes — free 7-day trial, $97/month after, cancel anytime.